Product

  • It is an all in one skincare pad that combines the functions of a toner, essence, and sheet mask. A single pad helps smooth skin texture, provides rich hydration, and offers intensive moisture care just like a sheet mask. Designed to streamline your skincare routine, it restores your skin condition in just 3 minutes.

  • After cleansing, apply pads to areas needing intensive care such as cheeks, forehead, and chin for 3 to 10 minutes before removing. Gently pat the remaining essence into the skin and proceed with your next skincare steps.

  • Yes, it can be used daily depending on your skin condition. Feel free to use it whenever your skin feels dry or when you want a quick skin refresh.

  • It is formulated for all skin types. It is especially recommended for skin that feels dry and needs extra hydration.

  • Results may vary depending on individual skin conditions. If you have sensitive skin, please perform a patch test on a small area such as your inner arm before full use. Discontinue use if irritation or discomfort occurs.

  • It contains a high concentration essence featuring PDRN, hyaluronic acid, moisture care ingredients, and 6 plant derived extracts. Detailed ingredient information is available on the ABOUT page.

  • It is a pouch format version of the Apple Mint HYALURONIC PDRN 3min Pad designed for easy portability. Perfect for travel, business trips, or post workout use anytime and anywhere.

  • Both products contain the exact same Applemint HYALURONIC PDRN 3min Pad formula, differing only in packaging format.

    • Full Size Container: A generous supply designed for daily home use.
    • Travel Pouch: A portable pouch format for easy travel and storage.
      We recommend the Full Size container for home use and the Travel version for trips or on the go convenience.

Shipping

  • We currently offer shipping within the United States only. International shipping outside the US is currently not available.

  • Orders are processed and shipped sequentially within 1 to 3 business days after payment. Once shipped, delivery typically takes 3 to 7 business days depending on the destination and carrier. Estimated delivery times may experience delays during holidays, promotional periods, or high order volume periods.

  • Shipping may be delayed due to high order volume, logistics issues, or carrier circumstances. We will inform you as quickly as possible if any schedule changes occur

  • Shipping rates and free shipping thresholds can be checked during checkout. Shipping policies may vary depending on active promotions.

  • Changes may be possible if the order has not yet shipped. If you need to make changes, please contact us immediately with your order number. Address changes may not be possible once the order has been dispatched.

Orders

  • Cancellations may be possible if the item has not yet been shipped. Please contact customer support with your order number. Orders that have already shipped cannot be canceled and will follow standard return procedures.

  • A confirmation email will be sent to your registered email address once the order is complete. If you have not received it, please check your spam folder or reach out to customer support.

Returns & Refunds

  • Yes, if there is an issue with your product or order, please contact customer support. We will guide you through the process after verifying the item condition and order details.

  • Due to hygiene and safety reasons, returns on opened or used products may be restricted. If you notice any defect or quality issue after opening, please contact customer support for assistance.

  • Return eligibility is governed by applicable regulations and COVER&COVER return policies. Returns may be restricted if the product has been opened or used, so please consult customer support prior to returning.

  • The refund process begins once the returned item is inspected. The exact completion timing depends on your payment method and financial provider schedules.

  • Customers are responsible for return shipping costs in cases of change of mind or personal reasons. If an item arrives damaged, defective, or incorrect, COVER&COVER will provide an appropriate resolution.

Product Care

  • Keep out of direct sunlight and high temperature or humid environments, storing in a cool dry place. Ensure the lid is tightly closed after use to prevent contents from drying out.

  • Discontinue use immediately if you experience redness, itching, stinging, or other abnormal symptoms. Consult a medical specialist if symptoms persist.

Contact

  • Have questions? We are here to help!
    For inquiries regarding orders, products, shipping, or returns, please contact us via email:

    • Email: global@cover-cover.com
    • Customer Support Hours:
      Monday through Friday, 10:00 AM to 5:00 PM (KST)
      Closed on weekends and Korean public holidays Including your order number when inquiring will help us assist you faster.
  • We aim to respond to inquiries within 1 to 2 business days. Responses may take slightly longer during public holidays, promotional events, or periods of high inquiry volume. Thank you for your patience!